We offer professional house cleaning services and employ top-quality housekeepers. After undergoing an extensive background check, our team members are trained on every step of our detailed cleaning programs. Hoover Maids also offers a 100% satisfaction guarantee.
No, you don’t have to be at home when we service your home. We schedule our appointments 9:30AM-5PM Mon-Friday, so most of our customers aren’t home when we arrive. To be scheduled, we’ll be sure that our insured housecleaning professionals are provided with a spare key or garage code (whichever you choose).
While we do our best to arrive at the same time and day for every clean, we cannot guarantee the exact time of arrival because we give every cleaning job the attention that it deserves. Sometimes a previous job may require a little more time than expected.
We use a checklist that we create for each and every job that we do to make sure your requests are accommodated. If something is missed, contact us within 24 hours and we’ll send the crew right back out to correct anything that was missed.
Our services are to keep your home clean and comfortable. Unless previously agreed on, we will not:
- Do dishes/laundry
- Pick up clutter
- Clean inside fireplace
- Clean walls
- Wash Windows
We process your credit card 24 hours after your service. This way, if there are any issues with your service, you may contact us and we will correct them before you are ever charged.